Privacy Policy

DandyDialer Privacy Policy

Business Use Only

Last Updated: July 7, 2023

This Privacy Policy explains how Hammock Lab Ltd., doing business as DandyDialer (“DandyDialer”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data when you visit our website or otherwise interact with us in a business context.

This Privacy Policy applies solely to business users and does not apply to consumers.

1. Controller Information

For the purposes of UK data protection law, DandyDialer is the data controller.

Controller:
Hammock Lab Ltd. (d/b/a DandyDialer)
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company No: 14987487
Email: contact@hammocklab.net

2. Scope and Business-Only Use

This Privacy Policy applies to:

visitors to our website;

business representatives contacting us or requesting demos; and

users interacting with us outside of a paid Services relationship.

It does not govern personal data processed under a paid Services Agreement, which is governed by the applicable Data Processing Agreement (DPA) and Services Agreements.

By using the website, you confirm that you are acting in a business capacity and not as a consumer.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

Name

Business email address

Business telephone number

Company name and size

Job title or role

Any information submitted via contact forms, demo requests, or correspondence

3.2 Automatically Collected Information

IP address

Browser type and version

Device information

Pages visited and interaction data

Referring URLs

This information is collected using cookies and similar technologies.

4. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

Legitimate interests – to operate, secure, and market our business to other businesses

Contractual necessity – where processing is required to take steps at your request prior to entering into a contract

Legal obligation – where required to comply with applicable law

Consent – where explicitly obtained (e.g., marketing cookies or optional communications)

5. How We Use Personal Data

We use personal data to:

respond to enquiries and demo requests;

communicate with business contacts;

provide and improve our website;

conduct sales, marketing, and business development activities;

ensure security and prevent misuse;

comply with legal and regulatory obligations.

We do not sell personal data.

6. Marketing Communications

We may send marketing communications to business contacts where permitted by law under the Privacy and Electronic Communications Regulations (PECR).

You may opt out of marketing communications at any time by:

using the unsubscribe link in emails; or

contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

enable core functionality;

analyse website performance;

improve user experience.

Where required by law, we obtain consent for non-essential cookies. You can manage cookie preferences through your browser settings or our cookie banner.

8. Data Sharing and Disclosure

We may share personal data with:

service providers and processors acting on our instructions (e.g., hosting, CRM, analytics);

professional advisers (legal, accounting, compliance);

regulatory authorities where legally required;

prospective buyers or investors in connection with a business transaction.

All processors are contractually required to protect personal data and use it only for authorised purposes.

9. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

UK International Data Transfer Agreements (IDTAs); or

adequacy regulations recognised under UK GDPR.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Retention periods vary depending on the nature of the data and applicable legal obligations.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no system is completely secure, and transmission over the internet is at your own risk.

12. Your Rights Under UK GDPR

Subject to applicable law, you have the right to:

access your personal data;

request rectification or erasure;

restrict or object to processing;

request data portability;

withdraw consent where processing is based on consent;

lodge a complaint with the UK Information Commissioner’s Office (ICO).

Requests can be made by contacting us using the details below.

13. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.